Conversations I hate having:
Me: Can I help you?
Woman: Yes, I need to place and add for Spaces Magazine
M: We don’t take ads in this office anymore.
W: But Missy Smith said I could drop off an ad here for Spaces.
M: (confused look) I’ve never heard of that.
W: YOU HAVE NEVER HEARD OF SPACES MAGAZINE?
M: Is it an advertising section?
W: Is this the Kansas City Star? Am I in the right place? Spaces is the Star’s top real estate magazine that highlights all of the city major properties.
M: It sounds like an advertising thing.
W: No, it is a magazine! Developers and real estate agents write for it.
M: Definitely advertising. Let me call someone downtown.
(Call downtown, then told to take the ad and process money – even though I am told not to ever deal with cash out of this office. If I were evil I would jack up the price and take a cut).